Enhancing People Centered Services Delivery 2013

Executive Summary

By definition, service delivery is getting services as effectively and quickly as possible to the intended recipient. The main objective of service delivery is to ensure physical, emotional and social needs are met and that people live and function as independently as possible within their own communities.

The aim of the Policy brief is to contribute to debates on the strengths and weaknesses of social service delivery in Uganda. People–centered and integrated services are critical for reaching universal social service coverage.